Virginia Association of Fundraising Executives

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Beware Fraudulent Charges Made via Payment Processors

Thursday, May 16, 2019 12:05 PM | Tara Quinn

Our organization was recently contacted by a woman in Minnesota who saw a charge for $801 made to her bank account in our organization's name. She was not a past donor and had no relationship to us. When contacting our donor database provider, I discovered that the payment processing company had been hacked and multiple accounts have seen fraudulent charges made in their name.  Multiple "terminal ID" numbers for their clients have been accessed and donors are seeing debits to their bank or credit accounts naming charitable organizations as the recipients. 

Please carefully review your payment processing statements or proactively contact your payment processor (such as Vantiv, Worldpay, etc.) to review activity on your account. This can be resolved but is very concerning, especially with regard to the negative public opinion that could be generated for non-profits wrongly linked to these scams. 

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